There is a part-time Clerk Typist vacancy at the Arnett Branch of the Rochester Public Library. This position will assist the Librarian I assigned to the WOW bookmobile. Staff meeting the following qualifications are invited to apply:
1. Anyone who is currently a Part-Time Clerk Typist and would like a
transfer in grade; OR
2. Anyone possessing a High school diploma or GED.
DUTIES:
1. Register borrowers, issue library cards, charge/discharge materials;
Assist customers with financial transactions; operate cash register;
Provide directional assistance to customers, refer reference questions to
librarian, answer telephone when needed;
2. Process library materials;
3. Enter invoices into CARL Acquisitions module on the computer;
SPECIAL QUALIFICATIONS:
1. Ability to work independently;
2. Working knowledge of Microsoft Word and Excel;
3. Ability to perform accurate detailed work;
4. Ability to multi-task and work under pressure at a busy Circulation Desk;
5. Provide basic assistance to and troubleshoot problems for customers on
public computers;
6. Ability to formulate creative solutions to customer service problems;
7. Ability to deal with difficult customers;
8. Strong and enthusiastic commitment to delivering excellent customer
service;
9. Enthusiasm for working with the Branch team to develop a vibrant
community library presence in the 19th Ward neighborhood.
HOURS: 20 hours per week; ability to be flexible for scheduling.
RATE OF PAY: $13.06 - $14.90 per hour
INSTRUCTIONS TO APPLICANTS: Interested applicants should respond in writing, by submitting a resume and application to Kathy Fischer, RPL Personnel Office by Thursday – October 14, 2010.
No comments:
Post a Comment